FAQ. Mypersonalstatement.biz service

We understand how important it is for you to know everything about our service before you make an order because you simply do not want to waste your money and time. We often receive questions about the service work from our new and regular customers. Therefore, we decided to answers them all in one place.

Payment Issues

  • How do you define a price for an order?

The price of an order depends on the type of paper first of all. Second, we take into account your academic level and the number of pages. We also consider the deadline, as long as urgent papers are more expensive than regular orders.

  • Can I pay after I receive my paper?

No, we do not offer such service. You have to pay for your order. After, one of the available writers will take it into work.

  • What services are included in the price of the order?

The price you will see on the screen of your computer is for the body of your paper. Editing, formatting, proofreading, plagiarism check, revisions, as well as title and reference pages are free of charge. This is a good bonus for all our clients.

  • Can I get my money back if I no longer need a paper?

Yes, however, you should notify us in advance. If you download a paper, we will not return the money. Please, learn about Money-back guarantee rules.

Issues concerning papers writing

  • Do you use pre-written papers?

No, we never use pre-written or already sold papers. Every order is a unique task, therefore, our tutors write them from scratch.

  • What is the standard format you use for composing papers?

If a client does not have any specific requirements, a paper will be formatted in double spaced, 12 Arial font and 1-inch margins. The average page includes approximately 250 words.

  • Do you copy information from the Internet?

Every paper requires some sort of research for relevant information which we search for on different education sources. However, we are very strict when it comes to plagiarism. We use the latest anti-plagiarism detecting program that ensures high-quality of all custom papers.

  • How do you choose a writer?

We submit an experienced tutor according to the topic of your assignment.

Information about order processes

  • Will my personal information be in safety?

Yes. You can find out more about privacy policy at our website. Your personal details will be safely stored in our database to notify you about your order progress, fresh offers, and discounts.

  • Where will my paper be delivered to?

Once your personal tutor completes a paper, it will be uploaded to your account.

  • Can I contact my tutor?

Yes, you can chat with the writer via a messaging system in your account. You can also share files that will help the tutor to make your paper as great as possible.

Additional questions

  • What should I do if I do not like the paper received?

Mypersonalstatement.biz writers do their best to provide you remarkable homework. However, if your instructions were not followed, you can request a paper revision. It is free during 14 days since the delivery.

  • What if my paper is late?

In the case, if your paper was delivered later than the mentioned deadline by a writer’s fault, you will receive a refund.

  • Is there VIP service available?

Sure. Some of our clients want to be treated with a lot of respect and keep up with all notifications personally. You can order a VIP service and get text messages about your order status.